Frequently Asked Questions
Everything you need to know about shopping with Betts.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days, while express shipping arrives within 1-3 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please ensure the security tags remain attached for a full refund.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 60 minutes of placement by contacting our support team.